Agreement to These Terms
These Terms of Service govern your access to and use of ydyvjacket.com, operated by Sou Fong Limited, and your purchase of any womens clothing products offered through this store. By browsing ydyvjacket.com, creating an account, or placing an order, you confirm that you have read, understood, and accepted every provision in this document. If you do not accept these terms in full, you must stop using ydyvjacket.com immediately and must not submit an order.
Eligibility and Account Responsibility
You must be at least 18 years old, or of the age of majority in your jurisdiction, to place an order with Sou Fong Limited. You agree to provide accurate, current, and complete information during checkout and to keep that information updated. You are solely responsible for all activity that occurs under your account and for maintaining the confidentiality of your login credentials. Notify Sou Fong Limited immediately at [email protected] if you detect any unauthorized use of your account.
Products, Descriptions, and Availability
Sou Fong Limited sells womens clothing only. We describe each garment as accurately as possible through size charts, fabric details, and photographs. Colors may appear differently depending on your screen settings, and slight variation in fabric tone or finish is a normal characteristic of textile production. All orders are subject to stock availability and to acceptance by Sou Fong Limited. We may limit quantities, correct pricing errors, or decline an order at our discretion, and we will issue a full refund for any payment already collected on a declined order.
Pricing and Payment
All prices are displayed in the currency shown at checkout and exclude any duties or taxes imposed by your local authority. You authorize Sou Fong Limited to charge your selected payment method for the total order value at the moment you submit the order. Payment processing is handled by third-party providers, and Sou Fong Limited does not store complete card numbers on its own systems.
Shipping and Risk of Loss
Sou Fong Limited ships to the addresses you provide at checkout. Delivery timelines depend on the destination, the carrier, and customs clearance, and are confirmed in your order confirmation message. Title and risk of loss pass to you when the carrier delivers the parcel to the address you supplied. You must verify that your shipping address is correct before submitting an order.
14 days No-Reason Return Policy
You may return any purchased garment for any reason or for no reason at all. The return window is 14 days, counted from the date the parcel is delivered to your address. To qualify, the item must be unworn, unwashed, unaltered, and free of stains, odors, and makeup marks, and it must retain its original tags and packaging. Contact [email protected] within the 14 days to request a return authorization before shipping the item back. Items returned without authorization, or returned after the 14 days have passed, will be refused and sent back to you at your cost. Return shipping charges are your responsibility unless the return results from an error made by Sou Fong Limited.
Refund Processing Times
Once the returned garment passes inspection, Sou Fong Limited approves the refund. Refund processing and the arrival of funds in your account take at least 14 days from the moment the return is received and approved. This period reflects inspection, internal approval, and bank settlement procedures. PayPal refunds take at least 14 days to appear in your PayPal balance, and due to local laws, PayPal refunds in some regions may take up to 30 days. Sou Fong Limited cannot shorten these periods and cannot issue a refund to a payment method different from the one used for the original purchase.
Damaged or Defective Goods
Any claim for a damaged or defective item must be submitted within exactly 7 days of receipt. Send your claim to [email protected] with your order number and clear photographs of the damage or defect. Claims received after the 7 days cannot be accepted, and the garment will be treated under the 14 days no-reason return policy instead. Verified damaged or defective items are replaced or refunded in full, and Sou Fong Limited covers the return shipping cost for those claims.
Intellectual Property
All content on ydyvjacket.com, including product photographs, written descriptions, logos, and page design, belongs to Sou Fong Limited or its licensors. You may not copy, republish, distribute, or resell that content without written permission.
Prohibited Conduct
You agree not to use ydyvjacket.com for fraudulent purchases, to submit false return claims, to scrape content, to introduce malicious code, or to interfere with the security and operation of the store.
Limitation of Liability
To the maximum extent permitted by law, Sou Fong Limited is not liable for indirect, incidental, or consequential losses arising from your use of ydyvjacket.com. The total liability of Sou Fong Limited for any order is limited to the amount you paid for that order.
Governing Law
These Terms of Service and every dispute arising from them are governed exclusively by the laws of Hong Kong. The courts of Hong Kong hold exclusive jurisdiction over any claim connected to ydyvjacket.com or to any purchase made through it.
Contact Information
Sou Fong Limited, Aberdeen Marina Club Office Building, 8 Shum Wan Road, Southern District, [email protected], +852 6533 3315.